ANAO releases report on the administration of the Assistance for Isolated...
The Australian National Audit Office (ANAO) has released the report, Administration of the Assistance for Isolated Children Scheme (PDF 1.7MB). “The audit objective was to assess the effectiveness of...
View ArticleANAO report on management of Smart Centres’ Centrelink telephone services...
The Australian National Audit Office (ANAO) has released the report, Management of Smart Centres’ Centrelink telephone services (PDF 2.6MB). “The audit objective was to assess the effectiveness and...
View ArticleDigitisation and customer relations – interview with DHS CIO, Gary Sterrenberg
The Department of Human Services (DHS) Chief Information Officer (CIO) Gary Sterrenberg in an post titled, Department of Human Services’ Gary Sterrenberg about digitalisation and customer relations,...
View ArticleDHS Secretary, Kathryn Campbell discusses service delivery reform
In a recent article published in The Mandarin titled, Kathryn Campbell: DHS service delivery reform a success, all things considered, the Secretary of the Australian Department of Human Services...
View ArticleArticle interviews Australian Department of Human Services Secretary on...
An article entitled, Taking government to the people, (PDF 180kb) recently published in Citizen Today interviews departmental secretary, Kathryn Campbell about the Department of Human Services digital...
View ArticleNew Australian Commonwealth Ombudsman follow-up report on DHS Centrelink...
The Australian Commonwealth Ombudsman has released the report, One year on from the Centrelink Service Delivery Report : a report on the Department of Human Services’ implementation of the Ombudsman’s...
View ArticleFormer Minister for Human Services announces commencement of procurement for...
In a media release entitled, Procurement begins for new welfare ICT system, the former Minister for Human Services, Senator the Hon Marise Payne, “announced that her department is now seeking Requests...
View ArticleDHS media release discusses use of Auslan videoconferencing
The Australian Department of Human Services media release, Auslan videoconferencing a sign of the times at DHS, discusses a recent project between the department and Deaf Services Queensland designed...
View ArticleAustralian Department of Human Services engages in collaboration to improve...
The Australian Department of Human Services (DHS) has issued the media release, Human Services collaborates with 26TEN to promote literacy, outlining the rollout of a program in Tasmania.
View ArticleAustralian Department of Human Services establishes taskforce to target...
The Minister for Human Services, The Hon Stuart Robert MP has issued the media release, Taskforce Integrity zeroes in on welfare fraud, which discusses the establishment of a new taskforce designed to...
View ArticleANAO report released on Disability Support Pension
The Australian National Audit Office (ANAO) has released the report, Qualifying for the Disability Support Pension (PDF 2.3MB). The audit objective was to “assess the Department of Social Security...
View ArticleAustralian Commonwealth Ombudsman releases report on Income Maintenance...
The Commonwealth Ombudsman has released the report, Income Maintenance Periods and Special Benefits (PDF 490kb). The report examined the “administration of Income Maintenance Periods and Special...
View ArticleANAO report released on the administration of the Financial Information Service
The Australian National Audit Office (ANAO) has released the report, Administration of the Financial Information Service (PDF 1.8MB). The objective of the audit was to, “assess the effectiveness of the...
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